With our web subscriptions, we offer a 30 day money back guarantee. After the 30 days, if you request a refund, we will charge you the rate of the quarterly subscription for any months that the subscription has been active for.
To request a refund, please e-mail us at support@tynker.com or create a ticket. In your e-mail or ticket, please provide us with the username of the account that was used to purchase the subscription, a receipt number, and a reason for the request.